• Limited Warranty

    Limited One Year Warranty

    For Home-A-Genius to honor this limited warranty, you must present a valid proof of purchase of the product.


    This warranty is void if the company deems, in its discretion, that the product may have been damaged through modification, improper use, end user negligence, water damage, or tampering of the bar code of the product unit. Damages or data loss due to installing incorrect or invalid operation system is not covered by warranty. This warranty is a limited warranty for repair/replacement of the product, subject to the conditions set forth herein.
     

    Home-A-Genius is not liable for consequential, indirect, incidental, special or punitive damages and company’s total liability hereunder shall not exceed an amount greater than the retail purchase price of the product.
     

    Subject to the applicable provisions set forth in this page, with regards to this limited warranty, you are responsible for all costs in connection with the shipping and handling of the products to Home-A-Genius.
     

    Home-A-Genius holds no risk of loss of the product in connection with the transportation and shipment of the product in any way relating to this limited warranty.
     
    Limited Manufacturer’s Warranty

    Home-A-Genius certifies you as the original retail purchaser of the product, if the product has any defects, under normal conditions, such defects will be repaired or replaced with new or reconditioned product, under Home-A-Genius’s discretion, without charge, if submitted to Home-A-Genius within 365 days from the date of purchase. This warranty only covers manufacturer defects and the product must be returned to Home-A-Genius in its original condition, including all accessories. Proof of purchase is required.
     
    Refurbished Manufacturer’s Warranty

    Factory refurbished units are covered by a 90 day manufacturer defect warranty. Home-A-Genius certifies you as the original retail purchaser of the product, if the product has any defects, under normal conditions, such defects will be repaired or replaced with new or reconditioned product, under Home-A-Genius’s discretion, without charge, if submitted to Home-A-Genius within 90 days from the date of purchase. This warranty only covers manufacturer defects and the product must be returned to Home-A-Genius in its original condition, including all accessories. Proof of purchase is required.
     
    Changing the OS

    Home-A-Genius certifies you as the original retail purchaser of the product. If the product was modified with another operating system, Home-A-Genius is not responsible for any loss of data or damage due to a failed installation of the operating system. You may purchase another operating system, but our technical support and warranty is limited to the original operating system that came with the product. Attempting to load another OS may render the system inoperable, void the warranty, and erase the embedded product key included with the device. All devices that are serviced but missing the recovery partition due to disk modification, such as partition removal or disk wipe, will be subject to re-imaging fee (SGD 20), devices who’ve had the keys removed or modified will be subject to the same fee.

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