Have you ever receive this error message: “Could Not Communicate With Your Google Home”.
If you're having trouble communicating with your Google Home Mini, there are a few things you can do to troubleshoot the issue.
Make Sure Your Device Is Connected To Wifi
First, make sure that your device is connected to the internet. If it isn't, try restarting your router or modem.
Next, check to see if the Google Home app is up to date. If it isn't, update it and try again.
Ensure You Are Using The Same Account On Your Google Home App And Device
Make sure that you're using the same account on your Google Home app and device. To do this, open the Google Home app and tap the three vertical dots in the top right corner of the screen. Next, tap "Settings," then "Linked accounts."
If you see multiple accounts listed here, make sure that the one you're using to control your Google Home is the same one that's listed under "Device account."
Check That The Microphone Is On, Unmuted, and Working
The next thing to check is the microphone on your Google Home Mini. To do this, open the Google Home app and tap on the device you're having trouble with.
Next to the microphone , you should see a small icon. If the icon is crossed out, that means the microphone is muted and you'll need to unmute it.
If the microphone isn't working at all, you may need to reset your device. To do this, open the Google Home app and tap on the menu in the top left corner. Then, tap on Devices and choose your device. At the bottom of the screen, tap on More options > Settings > Reset > Factory reset and confirm.
Once your device has been reset, you'll need to set it up again from scratch.
Steps To Fix The Microphone
- Peal off the rubber layer at the bottom
- Remove the four T6 screws
- Lift the bottom part out
- Lift the black tab and disconnect the ribbon cable
- Remove the three T6 screws holding the power board
- Break off the black switch box (this is most likely the part that is causing the issue)
- You would have to solder the 2 hot points together
- Assemble the parts and test that the microphone now works
Try Setting It Up With Another Device (Issue Could Be Because of Your Phone)
If you've gone through all the steps above and your microphone still isn't working, the issue could be with your phone. Try setting up the headset with another device to see if it's able to work. If it is, then the issue is most likely with your phone and not the Google Home Mini itself.
Reset Google Device
If you've tried all of the above and your Google Home Mini still isn't working, you can try resetting the device. To do this:
- Find the small button on your device and hold it for 15 seconds
- Your Google Assistant will announce that the device has reset
- Proceed to do the setup again
At times, it could just may be that that your Google home cannot hear you because of the ambient noise around it.
Remember that Google home does not listen to your conversations all the time, and it only starts recording and transmitting your voice to Google servers when it detects the wake word ‘Ok Google’ or ‘Hey Google’.
All in all, the problem may be with your Wi-Fi connection, or with the Google Home device itself - that your Google hub is reallydamaged.
When getting this error message repeatedly on your device, you can try checking your Wi-Fi network range and rebooting your Google Home device.
You could also try setting it up via Bluetooth connection, checking system requirements, using a different device for the setup process, and even resetting the Google home device itself.